• Application Deadline: Fri, 19 Dec 2025 00:00:00 GMT
• Position: Tele-Verification Officer (TVO)



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 3 years



• Location Lagos




• Job Field Customer Care 
  
  

About the Role

• We are looking for an experienced Tele-Verification Officer to validate client information and KYC documents as part of the credit evaluation process. The ideal candidate must be detail-oriented, professional on calls, and able to manage high verification volumes in a fast-paced environment.

Key Responsibilities

• Conduct phone-based verification with clients, guarantors, employers, and references


• Review and validate KYC documents


• Detect discrepancies, red flags, or potential fraud


• Maintain accurate documentation in CRM systems


• Ensure compliance with credit, KYC, and AML guidelines


• Meet daily and weekly verification targets

Requirements

• Candidates should possess an HND / Bachelor's Degree with 3+ years of experience in tele-verification, call centres, KYC processing, or credit administration


• Excellent communication and listening skills


• High attention to detail and accuracy


• Ability to work under pressure and meet targets


• Knowledge of KYC/AML processes is an advantage

Salary

N250,000 Gross Monthly + Commissions/Incentives