• Application Deadline: Fri, 19 Dec 2025 00:00:00 GMT
• Position: Customer Service Officer (Machine Maintenance)



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 1 - 2 years



• Location Lagos




• Job Field Customer Care  , Sales / Marketing / Retail / Business Development 
  
  

Job Summary

• We are seeking a proactive Customer Service officer to support our spare parts and service operations.


• The ideal candidate will handle customer communication, coordinate service activities, process quotations and invoices, and ensure timely reporting and documentation.


• Experience in CRM or service coordination will be an added advantage.

Key Responsibilities

• Repair and maintenance Services


• Coordinate after-sales service activities to maintain customer satisfaction.


• Prepare quotations and process orders for spare parts and repairs.


• Handle invoicing and ensure accurate documentation of transactions.


• Follow up with customers on service delivery and payment status.


• Submit periodic reports as required by management.


• Maintain organized filing of all service and sales records.

Qualifications

• Candidates should possess an HND qualification / B.Sc. Degree in Business Administration or a related field


• 1 – 2 years relevant experience in service, sales support, or spare parts operations


• Strong computer skills (MS Office: Excel, Word, Outlook)


• Good communication and organizational abilities


• Experience with CRM tools is an advantage


• Age Range: 18 – 30 Years


• Gender: Male/Female

Salary

N80,000 – N150,000 (Gross) Monthly.