Customer Service Officer at Crossover Microfinance Bank

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
4 days ago

Additional Details

Job ID
139266
Job Views
26

Job Description






Key Responsibilities




  • Handle customer inquiries via phone, email, and chat in a timely and professional manner.

  • Assist with product information, order tracking, returns, and general support.

  • Maintain accurate customer records and interactions in CRM systems.

  • Work closely with sales and logistics teams to ensure customer satisfaction.

  • Stay informed about our products, promotions, and the latest in trends.



Requirements




  • Interested candidates should possess an OND / HND / Bachelors Degree

  • 2 - 4 years previous experience in customer service.

  • Strong communication and problem-solving skills.

  • Passion for sports and excellent knowledge of major sports and events.

  • Ability to multitask and work in a fast-paced environment.



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