• Application Deadline:
• Position: Collection Officer



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience



• Location Lagos




• Job Field Sales / Marketing / Retail / Business Development 
  
  

Responsibilities

• Proactively contacted customers with delinquent accounts to negotiate payment terms and resolve outstanding balances.


• Consistently met and exceeded monthly recovery targets by 15% through effective negotiation skills.


• Maintained strict adherence to FCCPC and company compliance policies in all collection activities.


• Accurately documented all customer interactions and payment arrangements in the internal data base.


• Handled customer inquiries and disputes professionally, ensuring a positive customer experience even in difficult situations.


• Secured one-time settlements and structured sustainable payment plans based on customers' financial situations.