Country Office Receptionist at International Rescue Committee (IRC)

Job Overview

Location
Lagos, FCT
Job Type
Full Time
Date Posted
8 days ago

Additional Details

Job ID
139339
Job Views
27

Job Description






Job Overview/Summary




  • The Country Office Receptionist is responsible for managing the front desk and ensuring that visitors, staff, and partners receive professional and efficient support upon arrival. The role ensures smooth day-to-day front office operations, provides administrative assistance, supports travel-related documentation processes, and contributes to overall office organization.

  • The position requires excellent communication skills, strong organizational abilities, and a commitment to maintaining a welcoming and professional office environment.



The Responsibilities May Include But Are Not Limited To



Front Office Management




  • Welcoming and receiving visitors, directing them to the appropriate offices.

  • Receive mail deliveries, packages, and courier; track, sort, and distribute them to the appropriate departments.

  • Manage the front desk by attending to visitors and assisting transiting staff.

  • Liaise with security guards to ensure visitors are properly received.



Administrative and Travel Support




  • Perform clerical duties, including scanning, photocopying, and organizing documents as needed.

  • Support with the processing of admin-related payments, liquidations, and tracking.

  • Assist in routine office management.

  • Support travel management activities, including booking, tracking, payments, and uploading support documents to online Box folders.

  • Support kitchen management by handling the register, tracking subscription payments, and sending bi-weekly updates.

  • Assist with accommodation reservations.



Other Duties



Any other duty as may be assigned by Supervisor.



Position Reports to: Senior Travel Officer



Other Internal and/or external contacts.



Internal: IRC Staff and Visitors



External: UNHAS (WFP), Hotels, and Travel Agents



Job Requirements



Education and Work Experience:




  • Bachelor degree in relevant field.



Administrative & Logistics/Supply Chain Qualifications Highly Desirable.

Demonstrated Skills and Competencies:




  • Prior experience of travel services & bookings, domestic and international flights desirable

  • Computer literacy to enable updating of computerized databases and tracking sheets.

  • Good organizational skills and ability to manage multiple tasks and competing workloads.

  • Knowledge of IRC systems and processes an advantage.

  • Ability to work as part of a team and provide superior customer services.



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