Job Description
Job Summary
- The General Manager will oversee the full operations of the company across its three branches, ensuring smooth functioning of sales, operations, finance, logistics, and marketing.
- The GM is responsible for driving growth, maintaining high operational standards, and strengthening the brand’s presence in the Nigerian market.
Key Responsibilities
Operations & Branch Management:
- Supervise daily operations across all branches.
- Monitor branch performance, staff productivity, customer service, and stock levels.
- Ensure processes, policies, and quality standards are strictly followed.
Sales & Marketing:
- Drive sales growth and ensure all branches hit targets.
- Develop and execute marketing plans, promotions, digital marketing initiatives, and brand-building activities.
- Analyze market trends and competitors to support business expansion.
Finance & Accounts Oversight:
- Supervise accounting activities, reconciliations, and cash-flow management.
- Control expenditures, operational costs, and enforce financial discipline across branches.
Logistics & Supply Chain:
- Oversee warehouse operations, inventory controls, and product distribution to branches.
- Ensure fast-moving products are always in stock and logistics are timely and cost-efficient.
Team Leadership:
- Manage and support branch managers and staff.
- Conduct training, performance reviews, and maintain a disciplined, positive work environment.
Reporting & Compliance:
- Provide weekly/monthly reports on sales, operations, and finances.
- Ensure compliance with all Nigerian regulatory requirements (NAFDAC, SON, tax, labour laws).
Requirements
- Bachelor’s degree in Business, Management, Marketing, or similar fields.
- 7+ years experience in FMCG, cosmetics, beauty, or retail operations.
- Strong leadership, financial understanding, and marketing skills.
- Experience managing multi-branch operations in Nigeria.