We're seeking a skilled Data Scientist to join our team and drive data-informed decision-making across our food and grocery delivery operations. You'll be responsible for analyzing delivery patterns, customer behavior, and revenue trends to provide accurate forecasts that help us optimize our operations and grow sustainably.
Key Responsibilities:
Forecasting & Predictive Modeling
Develop and maintain forecasting models for daily/weekly/monthly delivery volumes and revenue projections
Build predictive models to anticipate demand fluctuations based on seasonality, weather, events, and market trends
Create algorithms to predict customer retention rates
Analytics & Insights
Analyze order patterns, delivery times, customer preferences, and purchasing behavior to identify opportunities for improvement
Evaluate the performance of promotions, marketing campaigns, and new product launches
Conduct cohort analysis and customer segmentation to understand different user groups
Monitor key metrics including order frequency, delivery efficiency, and customer satisfaction
Business Intelligence
Design and build dashboards and reports for stakeholders across operations, marketing, and executive teams
Translate complex analytical findings into clear, actionable recommendations for business strategy
Partner with operations teams to optimize delivery routes, driver allocation, and inventory management
Data Infrastructure
Work with engineering teams to ensure data quality and implement tracking for new features
Develop automated reporting systems and alerting mechanisms for business-critical metrics
Required Qualifications:
Bachelor's or Master's degree in Data Science, Statistics, Computer Science, Mathematics, Economics, or related field
2-4 years of experience in data science or analytics roles, preferably in e-commerce, logistics, or delivery services
Strong proficiency in Python or R for statistical analysis and machine learning
Experience with SQL and working with large datasets
Hands-on experience with forecasting techniques (time series analysis)
Familiarity with data visualization tools (Tableau, Power BI, or similar)
Strong communication skills with ability to present findings to non-technical stakeholders