Receptionist / Front Desk Officer at Krystal Medical Centre

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 days ago

Additional Details

Job ID
139551
Job Views
26

Job Description






Key Responsibilities




  • Welcome patients and visitors warmly, creating a positive first impression.

  • Maintain a calm, organized, and patient-friendly reception area.

  • Collect and accurately update patient details in medical records.

  • Log daily registrations and maintain digital backups using Microsoft Excel.

  • Handle phone calls professionally and manage appointment scheduling.

  • Coordinate patient flow across hospital departments.

  • Assist patients with forms, documentation, and general inquiries.

  • Process billing, payments, and receipts efficiently.

  • Offer reassurance and support to patients in distress or emergencies.

  • Keep reception and front desk areas neat, stocked, and functional.

  • Liaise discreetly with medical staff and departments.

  • Generate front desk reports and maintain proper documentation.

  • Uphold strict confidentiality with patient and hospital information.



Qualifications & Requirements




  • OND/HND in Business Administration, Accounting, or related field.

  • 1–2 years’ relevant work experience (experience in a healthcare setting is an added advantage).

  • Proficiency in Microsoft Office Suite and Healthcare Management Systems.

  • Strong interpersonal and communication skills (verbal and written).

  • Customer-facing experience with excellent organizational and multitasking ability.

  • Presentable, smart, detail-oriented, and a fast learner.

  • Team player with a proactive and positive attitude.

  • Must reside in or around Magodo, Shangisha, Ketu, Ikosi, Berger, Ikeja, or nearby areas.

  • Must be available to start immediately.

  • Must be a Female



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