Job Description
Job Responsibilities
- Provide day-to-day administrative support to all managers within the department, including scheduling meetings, managing calendars, and coordinating internal and external communication.
- Maintain, organize, and track departmental records, contracts, and documentation to ensure operational efficiency and compliance.
- Collect, organize, and analyze data across partnerships, corporate clients, and B2C events to support managerial decisions.
- Track key performance indicators (KPIs) for acquisition, retention, and event operations.
- Prepare reports, dashboards, and presentations on departmental performance, event outcomes, revenue impact, and client engagement.
- Collaborate with managers to provide data-driven recommendations for improving operations and achieving departmental objectives.
- Monitor departmental budgets, track expenses, and highlight variances or opportunities for cost optimization.
- Assist in coordinating departmental activities, including onboarding, internal communications, and operational logistics.
- Ensure accuracy, integrity, and consistency of departmental data, implementing improvements in data collection and reporting processes.
- Serve as the primary administrative and data liaison between managers and the Head of Business.
Job Requirements & Qualifications
- Must have a minimum of Bachelor’s Degree
- Bachelor’s degree in Business Administration, Data Analytics, Statistics, Economics, or a related field.
- Minimum of 2–3 years of experience combining administration and data analysis, preferably in events, corporate, or hospitality sectors.
- Strong organizational, multitasking, analytical, and communication skills.
- Proficiency in Microsoft Office tools (Excel, Word, PowerPoint, Outlook) and familiarity with data visualization tools (Power BI, Tableau, or similar).
- Attention to detail, accuracy, and ability to work independently under tight deadlines.