• Application Deadline: Wed, 3 Dec 2025 00:00:00 GMT
• Position: Customer Service Officer



• Job Type Full Time , Hybrid



• Qualification BA/BSc/HND



• Experience 2 - 5 years



• Location Lagos




• City Yaba




• Job Field Customer Care 
  
  

Key Responsibilities:

• Greet and welcome clients and visitors: Provide a warm and professional welcome to clients and visitors, ensuring a positive first impression of the company.


• Manage the front desk: Answer phone calls, respond to emails, and handle correspondence in a timely and professional manner.


• Provide customer service: Respond to customer inquiries, resolve issues, and escalate complex issues to relevant teams.


• Maintain records and databases: Accurately maintain records and databases, ensuring data integrity and confidentiality.


• Perform administrative tasks: Perform various administrative tasks, such as scheduling appointments, managing calendars, and preparing documents.

Requirements:

• Minimum of 2 years of experience: Proven experience as a Receptionist or in a similar role, with a minimum of 2 years of experience.


• Exceptional customer service skills: Excellent communication, interpersonal, and customer service skills.