• Application Deadline: Wed, 31 Dec 2025 00:00:00 GMT
• Position: Community Builder / Customer Service Manager



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience



• Location Lagos




• City Gbagada




• Job Field Customer Care 
  
  

Summary

• We are seeking a professional with strong customer service experience in the real estate sector, preferably someone who has worked closely with or supervised real estate marketers.


• The ideal candidate will manage communication with clients and marketers, ensure smooth service delivery, and maintain positive relationships across all stakeholders.

Key Responsibilities

• Serve as the primary point of contact for client inquiries, follow-ups, and support.


• Coordinate and manage real estate marketers, ensuring alignment with sales goals.


• Track performance of marketers and provide updates to management.


• Handle feedback, complaints, and resolution processes professionally.


• Maintain a positive and responsive communication atmosphere across teams.


• Assist with onboarding new clients and supporting client retention efforts.

Requirements

• Experience in real estate customer service or client management.


• Familiarity with overseeing or managing marketer activities.


• Strong communication, problem-solving, and interpersonal skills.


• Organized, proactive, and calm under pressure.


• Ability to build professional relationships and maintain trust.