Head of Technology at First Excelsia

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 months ago

Additional Details

Job ID
139822
Job Views
47

Job Description






Job Description




  • We are seeking a Head of Tech who will be responsible for overseeing our client’s app, platform, and data infrastructure — ensuring seamless dispatch, tracking, and rider management.



Key Responsibilities




  • Lead and manage the technical team (software engineers, product developers, DevOps, data analysts).

  • Ensure minimum 99.5% uptime for rider, client, and admin platforms.

  • Oversee the development, optimisation, and maintenance of mobile apps and backend systems.

  • Manage integrations across payments, mapping APIs, CRM/ERP tools, communication channels, and authentication services.

  • Design and maintain system architecture for scalability, performance, and security.

  • Implement DevOps processes, CI/CD pipelines, monitoring, and incident response frameworks.

  • Develop analytics dashboards for real-time operations, rider performance, customer behaviour, and financial activity.

  • Oversee data governance, reporting accuracy, and database management (SQL and NoSQL).

  • Manage third-party partnerships, outsourced engineering resources, and technology vendor relationships.

  • Oversee platform upgrades, feature releases, and product roadmaps.

  • Ensure cybersecurity compliance, secure API practices, and periodic vulnerability assessments.

  • Drive innovation and recommend technology solutions that enhance logistics efficiency and customer experience.



Person Specification




  • Bachelor’s Degree in Computer Science, Software Engineering, Information Systems, or related technical field.

  • 7–10 years’ experience in technology leadership within logistics, mobility, e-commerce, or fintech environments.

  • Strong understanding of mobile app architecture, backend engineering, microservices, and cloud technologies.

  • Demonstrated experience scaling technology systems in a fast-growing or startup environment.

  • Proven experience managing engineering teams and delivering end-to-end product cycles.



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