• Application Deadline:
• Position: Chief Operating Officer



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 8 - 12 years



• Location Lagos




• Job Field Administration / Secretarial 
  
  

Job Description

• Our client is seeking a COO who will oversee its operational execution, logistics workflows, and multi-department coordination.


• They will drive efficiency across rider operations, dispatch systems, and customer service while maintaining profitability and service reliability.

Key Responsibilities

• Lead end-to-end daily operations, ensuring timely deliveries and SLA compliance.


• Develop and enforce SOPs for dispatch, rider management, and client onboarding.


• Monitor operational KPIs (delivery success rate, average delivery time, cost per trip).


• Coordinate with Finance, Rider Ops, and CX teams to align performance targets.


• Develop regional expansion strategy and operational scaling plans.


• Manage budgets, vendor contracts, and logistics partnerships.


• Ensure compliance with transport, EV, and safety regulations.


• Responsible for the overall Company revenue.

Person Specification

• Bachelor’s Degree in Operations, Logistics, or Business Management.


• 8 – 12 years in transport/logistics; experience in courier/transport/logistics companies is preferred.


• Proven experience managing large fleets and multi-site logistics.


• Strong analytical and leadership skills.


• MBA is seriously considered.