• Application Deadline:
• Position: Sales Manager



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 5 years



• Location Abuja




• Job Field Sales / Marketing / Retail / Business Development 
  
  

Job Description

• The Sales Manager is responsible for driving revenue growth for the hotel by identifying new business opportunities, managing key accounts, and developing strategic sales plans.


• This role requires a proactive, results-driven professional who can build strong relationships, close deals, and maximise revenue across room sales, events, corporate bookings, and group business.

Responsibilities

Business Development & Revenue Generation:

• Identify, target, and secure new business opportunities in corporate, government, leisure, and group segments.


• Develop and execute strategic sales plans to achieve monthly and annual revenue targets.


• Conduct regular market research to identify trends, competitor activities, and new sales opportunities.

Client Relationship Management:

• Build and maintain strong relationships with corporate clients, travel agents, event planners, and other key stakeholders.


• Conduct client meetings, presentations, site visits, and hotel tours.


• Manage key accounts to ensure client retention, repeat business, and long-term partnerships.

Sales Activities & Negotiation:

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  Prepare and negotiate contracts, proposals, and pricing for room rates, events, and packages.

  
  


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  Convert leads into confirmed sales while ensuring profitability and guest satisfaction.

  
  


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  Attend industry events, exhibitions, and networking meetings to market the hotel’s services.

  
  

Coordination & Collaboration:

• Work closely with the Front Office, Banquets, F&B, Reservations, and Operations teams to ensure smooth service delivery.


• Collaborate with the Marketing team on promotions, campaigns, and brand visibility.


• Communicate client requirements clearly to internal teams.

Reporting & Performance Tracking:

• Prepare weekly and monthly sales reports, forecasting, and performance analysis.


• Track sales targets, conversion rates, and account performance.


• Maintain an updated database of clients and sales activities using CRM tools.

Contracting & Rate Management:

• Negotiate corporate rates, group rates, and long-stay packages.


• Ensure all contracts are up-to-date and compliant with hotel pricing policies.


• Monitor market rates to maintain competitiveness.

Guest Satisfaction & Service Quality:

• Follow up with clients post-event or stay to gather feedback and ensure satisfaction.


• Resolve client complaints or issues promptly and professionally.


• Ensure a high-quality experience for all booked clients.

Requirements

• Bachelor’s Degree in Business, Marketing, Hospitality, or related field (preferred).


• Minimum of 5 years’ experience in hotel sales or hospitality business development.


• Proven track record of meeting and exceeding revenue targets.


• Strong network within corporate and government sectors (added advantage).


• Excellent communication, presentation, and negotiation skills.


• Experience with CRM systems and Microsoft Office Suite.


• Strong understanding of hotel operations and market dynamics.

Key Skills & Competencies:

• Sales & Negotiation Skills


• Business Development


• Strong Networking Ability


• Customer Relationship Management


• Strategic Planning & Forecasting


• Excellent Communication Skills


• Results-Oriented & Self-Motivated


• Problem Solving & Decision Making


• Ability to Work Under Pressure.