Food and Beverage Manager at Universal Human Resource Consult

Job Overview

Location
Lagos, FCT
Job Type
Full Time
Date Posted
3 months ago

Additional Details

Job ID
139891
Job Views
50

Job Description






Role Overview




  • The Food & Beverage Manager is responsible for overseeing the daily operations of all food and beverage outlets within the hotel, ensuring exceptional guest experiences, efficient service delivery, and strong financial performance.

  • This role requires a hands-on leader with strong operational expertise, excellent people management skills, and the ability to drive revenue while maintaining high standards of quality and hygiene.



Key Responsibilities

Operational Management:




  • Supervise the daily operations of restaurants, bars, room service, banquet operations, and any other F&B outlets.

  • Ensure all outlets operate efficiently and in accordance with hotel standards.

  • Monitor and maintain service quality, guest satisfaction, and brand consistency.



Staff Leadership & Development:




  • Recruit, train, supervise, and evaluate F&B staff, including chefs, supervisors, waiters, and bartenders.

  • Develop staff schedules and ensure proper staffing levels for all shifts.

  • Conduct performance reviews and implement continuous training to improve service standards.



Financial & Revenue Management:




  • Prepare and manage F&B budgets, forecasts, and cost control strategies.

  • Analyse sales and financial reports to maximise revenue and minimise food, beverage, and labour costs.

  • Implement strategies to increase average spend per guest and overall F&B profitability.



Menu Planning & Quality Control:




  • Work with the Executive Chef to design menus, price items, and ensure creativity and quality.

  • Oversee food presentation, portion control, and recipe consistency.

  • Ensure all food and beverage meet the hotel's quality and hygiene standards.



Guest Experience & Service Excellence:




  • Resolve guest complaints promptly and professionally.

  • Ensure personalised service delivery and maintain high guest satisfaction scores.

  • Develop and implement service standards and guest engagement initiatives.



Compliance, Safety & Hygiene:




  • Enforce compliance with health, safety, and hygiene regulations (HACCP standards).

  • Conduct regular inspections of kitchen and service areas.

  • Ensure compliance with hotel policies and all regulatory requirements.



Supplier & Inventory Management:




  • Oversee procurement of food, beverages, and equipment.

  • Maintain strong relationships with suppliers to ensure quality and cost-effective purchasing.

  • Monitor stock levels, conduct inventory checks, and ensure proper storage procedures.



Coordination & Reporting:




  • Collaborate with other departments including Sales, Front Office, Banquets, and Housekeeping to ensure smooth operations.

  • Prepare daily, weekly, and monthly reports on F&B performance.

  • Participate in management meetings and contribute to strategic planning.



Qualifications & Experience




  • Bachelor’s degree in Hospitality Management, Culinary Arts, Business Administration, or related field (preferred).

  • Minimum of 5 years’ experience in a supervisory or managerial role within hotel F&B operations.

  • Strong knowledge of restaurant operations, banquet management, and culinary fundamentals.

  • Excellent leadership, communication, and interpersonal skills.

  • Proven experience in budgeting, cost control, and financial management.

  • Strong understanding of food safety and hygiene standards.



Key Skills & Competencies:




  • Leadership & Team Management

  • Exceptional Customer Service

  • Financial Acumen & Revenue Management

  • Problem Solving & Decision Making

  • Menu Engineering & Quality Control

  • Strong Communication Skills

  • Ability to Work Under Pressure

  • Attention to Detail.



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