Telesales Executive - Tech Products at PC Planet

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 months ago

Additional Details

Job ID
139899
Job Views
42

Job Description






Responsibilties




  • Lead Generation & Customer Engagement: Actively identify and contact potential customers online and through phone to generate sales leads and build a client base.

  • Product Expertise: Develop a thorough understanding of computer hardware, software, and peripherals to effectively communicate features, benefits, and technical specifications to customers.

  • Sales & Negotiation: Present products, answer customer questions, explain technical details, and negotiate prices and terms to secure sales.

  • Customer Relationship Management: Maintain and grow profitable relationships with customers by providing excellent service, handling queries, and following up on leads and inquiries.

  • Sales Target Achievement: Work independently or with a team to meet or exceed monthly or quarterly sales goals and drive revenue for the company.

  • Market & Trend Awareness: Stay informed about the latest technology trends, online marketing strategies, and competitor activities.



Essential Skills & Qualifications




  • Education: A High School Diploma or GED is a minimum requirement, though Degrees in Business, Marketing, or Computer science can be beneficial.

  • Experience: Telesales, Client Service, Customer Service, Sales

  • Communication & Customer Service: Exceptional ability to communicate effectively through various digital platforms and provide outstanding customer service.

  • Technical Aptitude: Basic to strong knowledge of computers, software, and related IT terminology.

  • Sales & Persuasion: Strong persuasion and negotiation skills to overcome objections and close deals.

  • Organization & Self-Motivation: Ability to manage multiple tasks, prioritize work, and remain self-motivated to achieve sales targets.

  • Digital Tools Proficiency: Familiarity with online sales tools, CRM systems, and communication platforms (like email, chat, and phone).

  • Gender: Female only.



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