Business Development Manager at Fort Knox Group

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 months ago

Additional Details

Job ID
139964
Job Views
53

Job Description






Responsibilities:




  • Provide strategic leadership to drive overall business growth, profitability, and operational excellence.

  • Oversee daily operations across all departments to ensure smooth workflow and achievement of business goals.

  • Develop and implement business strategies, policies, and procedures aligned with the company’s vision.

  • Manage budgets, financial performance, and cost control, ensuring efficient resource allocation.

  • Lead, supervise, and mentor departmental heads, promoting a high-performance work environment.

  • Monitor KPIs and operational metrics to track progress and enforce accountability.

  • Ensure compliance with regulatory, legal, and company standards.

  • Drive customer satisfaction by maintaining service quality and addressing escalated issues promptly.

  • Identify business opportunities and lead initiatives for market expansion or process improvement.

  • Coordinate recruitment, training, and performance management for key roles and teams.

  • Manage vendor and stakeholder relationships, ensuring strong collaboration and value delivery.

  • Prepare and present reports to executive management or board members.

  • Ensure workplace safety, risk management, and operational continuity



Qualifications:




  • Bachelor's degree or Higher National Diploma.

  • Minimum of 6 years working experience in Franchising and Investment, Business Development or a similar role.

  • Good knowledge of new site identification and selection is required



Skills Required:




  • Excellent verbal and written communication skills.

  • Analytical, versatile and strong knowledge of the economy.

  • Strong negotiation skills.

  • Great networking and corporate marketing skills.

  • Excellent organizing skills and ability to multitask.

  • Tech Savvy and Proficiency in Microsoft Office Applications.

  • Excellent Customer Service experience.



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