Restaurant Supervisor at Mopheth Group

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
10 days ago

Additional Details

Job ID
139977
Job Views
30

Job Description






Description




  • The Restaurant Supervisor oversees daily operations, ensures exceptional customer service, and supports the Executive Chef by providing timely reports.

  • This role requires strong leadership, multitasking ability, and a focus on achieving sales targets and customer satisfaction.



Key Responsibilities




  • Supervise restaurant staff and ensure smooth daily operations.

  • Maintain high standards of customer service and resolve client issues promptly.

  • Monitor sales performance and work towards achieving set targets.

  • Prepare and submit operational reports to the Executive Chef.

  • Ensure compliance with hygiene, safety, and quality standards.

  • Train and motivate team members to deliver excellent service.

  • Handle service-facing clients professionally and fluently.

  • Implement innovative ideas to improve efficiency and customer experience.



Qualifications




  • Education: Minimum of OND / HND qualification or equivalent in Hospitality Management or a related field.

  • Experience: Previous experience in restaurant supervision or similar role.



Skills:




  • Fluent communication and interpersonal skills.

  • Strong leadership and team management.

  • Critical thinking and problem-solving ability.

  • Ability to multitask and work under pressure.

  • Sales and customer service orientation.



Core Competencies:




  • Hardworking and proactive.

  • Team player with leadership qualities.

  • Innovative and detail-oriented.

  • Strong organizational and reporting skills.



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