Manager, VAS & Digital Services at T2 (Formerly 9Mobile)

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 months ago

Additional Details

Job ID
139988
Job Views
53

Job Description






Job Summary




  • Drive the VAS portfolio strategy and ensure that approved services are rolled out and their lifecycles effectively managed through concerted supervision and project leadership of the VAS & Digital Services team



Roles and Responsibilities

Tactical:




  • Keep abreast of global and local best practice as it relates to the development of concepts for all EMTS’s portal and VAS content.

  • Ensure the continuous review of the unit’s activities, make recommendations for improvement and implement approved initiatives to ensure enhanced performance of the team.

  • Identify required resources, personnel and funding to achieve the unit’s strategy.

  • Establish and maintain relationships with key internal and external stakeholders.



Operational:




  • Co-ordinate the development and deployment of the VAS & Digital services roadmap and strategy while ensuring alignment with T2 mobile’s overall business objectives and targets

  • Develop initiatives and strategies to drive the uptake of VAS & Digital Services on the network

  • Drive engagement with the Digital & Innovations team to prioritize partnership opportunities and integrate with multiple external partners

  • Ensure that all launched VAS are in compliance with applicable regulatory directives

  • Drive cross-functional working relationships with Engineering, Quality Assurance, and various Commercial teams to scope, plan and deliver new VAS/Digital initiatives

  • Continuously review unit activities, make recommendations for improvement, and implement approved initiatives to ensure enhanced performance of the team

  • Co-ordinate the development of unit processes, procedures & policies, and ensure conformity by all unit members and other stakeholders

  • •eview the technical implementation plan for VAS & Digital Services including identified potential barriers and recommended solutions

  • Review and provide input in the development of propositions and business cases for up-to-date VAS/Digital Service innovations, and proffer recommendations to the Head, Products & Digital Services.

  • Co-ordinate implementation of all projects related to the development of VAS & Digital Services, and ensure timely completion and compliance with quality standards

  • Co-ordinate the evaluation and management of Mobile Application Service Providers (MASPs) as well as Digital Services provided by MASPs prior to launch on the network

  • Liaise and manage relationships with third party content providers and ensure adherence to all copyright and other relevant laws.

  • Ensure that content providers comply with agreed service levels especially as it relates to quality.

  • Assist in planning and managing the human and material resources of the unit to optimise performance, morale and enhance productivity.

  • Manage inter-functional relations to ensure synergy across the various departmental functions.

  • Provide leadership and guidance to team members and manage subordinates’ performance towards the achievement of overall team objectives

  • Monitor and control the budgetary needs of the unit.

  • Prepare/compile agreed periodic activity and performance reports for the attention of the Head, Products & Digital Services.

  • Perform any other duties as assigned by the head, Products Digital Services



Education and Experience




  • First Degree or equivalent in a relevant discipline.

  • Postgraduate/ professional qualification in a related field will be an added advantage.

  • Six (6) to eight (8) years work experience, with at least three (3) years in a supervisory role.



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