• Application Deadline:
• Position: Specialist, Product Analysis & Design



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 3 - 5 years



• Location Lagos




• Job Field ICT / Computer 
  
  

Job Summary

• Assist in translating concepts and ideas into products and services, thus ensuring that approved concepts relating to consumer segments are converted to product design specifications and manage the end-to-end delivery of products and services.

Roles and Responsibilities

• Develop the product design specification for all approved concepts from Consumer Segments.


• Coordinate with key stakeholders (IT, Engineering, Commercial, Finance, Customer Experience and Revenue Assurance) involved in the implementation of consumer segment products and services


• Conduct research on key consumer segment related products and services as well as developments and trends in the telecommunications industry.


• Document the FAQ’s for new all consumer products and services and lead the facilitation of product training before the launch of services.


• Review all test cases developed by the QA team for all consumer products and services to ensure that the test cases are aligned with the product requirements.


• Propose modifications to enhance products/services within the consumer segment by identifying potential product and services innovations and proffer recommendations on identified concepts through to launch.


• Assist in monitoring, evaluating and reporting on the performance and quality of all consumer services in line with defined functionalities and specifications.


• Attend unit/team meetings as required.


• Coach, supervise and direct the activities of subordinates/junior staff (where applicable).


• Prepare/compile agreed periodic activity and performance reports for the attention of the Manager, Product Analysis and Design


• Perform any other duties as assigned by the Manager, Product Analysis and Design

Education and Experience

• First Degree or its equivalent in a relevant discipline.


• Three (3) to five (5) years relevant work experience.