Job Description
Job Summary
- The Cashier is responsible for handling all customer transactions, maintaining accurate cash records, and ensuring smooth financial operations at the point of sale.
- The role requires accuracy, integrity, strong customer service skills, and the ability to work efficiently in a fast-paced restaurant environment.
- The Cashier is the first point of contact for many customers and plays a key role in creating a positive dining experience.
Key Responsibilities
- Receive customer payments in cash, POS, or bank transfers.
- Issue receipts, process refunds, and manage change accurately.
- Confirm payment completion before orders are released to customers.
- Reconcile daily cash collections and prepare daily sales reports.
- Maintain accurate records of all transactions, sales, and daily income.
- Submit end-of-shift cash counts and POS summaries to the manager or accountant.
- Report discrepancies, payment issues, or suspicious transactions immediately.
- Update order logs, customer receipts, and financial documentation as required.
- Operate the Point-of-Sale (POS) system efficiently.
- Ensure all menu items, prices, and discounts are correctly entered.
- Assist with updating POS items or reporting system errors to management.
- Confirm that online orders and delivery platform payments are accurately recorded.
- Follow all cash management policies and internal control procedures.
- Safeguard the cash drawer and ensure no unauthorised access.
- Prevent shortfalls by maintaining accuracy and double-checking entries.
Qualifications & Requirements
- SSCE / OND qualification required; higher qualifications are an added advantage.
- 1 - 2 years of experience as a Cashier, preferably in a restaurant or retail environment.
- Strong numeric and analytical skills.
- Excellent communication and customer service skills.
- High level of integrity, honesty, and trustworthiness.
- Ability to work under pressure and handle high-volume transactions.
- Smart appearance, good grooming, and professionalism.
Working Hours:
- Shift-based schedule depending on restaurant operations.
- Must be available during weekends, evenings, and public holidays.
Reporting Line:
- Reports directly to the Restaurant Manager, Shift Supervisor, or Accountant (as applicable).
Salary & Benefits
- Salary: N60,000 / Month.
- Additional benefits may include staff meals, bonuses, or overtime (depending on company policy).