Job Description
ABOUT THE ROLE
- A leading engineering company in Nigeria is seeking highly skilled and experienced Telecoms Engineers to join its ICT Engineering & Project Management team. The ideal candidate will provide technical support to Business Development, lead engineering design, manage telecommunication infrastructure installations, and ensure smooth end-to-end project delivery. This role requires hands-on expertise, strong analytical skills, and extensive experience in ICT/Telecoms engineering and project management.
KEY RESPONSIBILITIES
Technical Support to Business Development & Maintenance Services
- Provide technical inputs for proposals, quotations, and in-house engineering works.
- Review and interpret contract documents, project plans, and technical specifications.
- Prepare SLAs, technical documentation, and engineering surveys.
- Engage in client meetings, presentations, and proof-of-concept (POC) activities to support business growth.
Installation, Engineering Work & Project Management
- Prepare project bills of materials (BOM) and cost estimates.
- Supervise end-to-end implementation of telecom projects.
- Monitor ongoing projects to ensure alignment with design, scope, and quality standards.
- Troubleshoot project issues, coordinate subcontractors, and ensure timely delivery.
- Install telecommunications systems and support in-house engineering tasks.
- Maintain accurate as-built records, log project changes, and support change order processes.
Third-Party & Client Management
- Respond to customer inquiries, assess needs, and recommend suitable solutions.
- Conduct product research, technical presentations, and documentation.
- Manage maintenance, support requests, and ensure customer satisfaction.
- Deliver clear, cost-effective engineering designs based on client requirements.
KEY PERFORMANCE INDICATORS
Business Development Support
- Successful contribution to securing contracts and tenders.
Project Delivery & Installation
- High compliance with project implementation plans (PIP) and SLAs.
- Timely delivery and closure of assigned projects/contracts.
Client & Stakeholder Management
- Effective resolution of client issues and enquiries.
- Positive customer satisfaction ratings.
REQUIRED QUALIFICATIONS & EXPERIENCE
Education
- B.Eng, B.Sc, M.Eng, or HND in Electrical/Electronics, Telecoms, ICT, or related fields.
Professional Certifications (Highly Advantageous)
- CCNA, CCNP, COREN, MNSE, MNIEEE
- ACSR certifications (various tracks)
- Microwave, Motorola, CCTV systems, PAGA, ACS, D-Link DCCE, etc.
Experience
- Minimum 7 years in ICT/Telecoms Engineering & Services.
- Minimum 3 years in Project/Contract Management.
KEY SKILLS & COMPETENCIES
Technical Skills
- Strong engineering design capabilities.
- Project planning, scheduling, and documentation.
- Problem-solving and change-request management.
- Ability to mentor and delegate technical tasks effectively.
Behavioral Skills
- Excellent communication and reporting skills.
- Strong analytical and critical thinking.
- High attention to detail and organization.
- Collaborative team player with a growth mindset.
- Resourceful and proactive.