• Application Deadline:
• Position: Head of Warehouse



• Job Type Full Time



• Qualification BA/BSc/HND , MBA/MSc/MA



• Experience 4 - 6 years



• Location Lagos




• Job Field Procurement / Store-keeping / Supply Chain 
  
  

Job Description

• The Head of Warehouse is responsible for the overall supervision, coordination, and strategic direction of warehouse operations across all outlets.


• This includes overseeing Warehouse Supervisors, ensuring operational consistency, driving efficiency, enforcing compliance with SOPs, and improving warehouse performance across the business.

Key Responsibilities

Supervision and Coordination:

• Supervise and provide leadership to all Warehouse Supervisors across outlets.


• Conduct weekly review meetings and performance debriefs with each Warehouse Supervisor and address gaps.


• Conduct regular site visits to assess warehouse conditions, team performance, and compliance. Inventory Oversight


• Ensure real-time stock accuracy across all warehouses through strict supervision.


• Approve and coordinate monthly physical stock counts and unplanned spot checks.


• Analyze stock movement trends to recommend inventory optimization strategies.


• Enforce FIFO (First-In, First-Out) and FEFO (First Expiry, First-Out) principles.


• Investigate and resolve major stock variances (theft, damage, system errors).


• Track slow-moving and expiring stock; investigate and resolve significant variances due to theft, damage, or system errors.

Strategic Warehouse Management:

• Develop and enforce standard operating procedures (SOPs) for all warehouse activities.


• Identify bottlenecks or delays in warehouse processes and propose corrective actions.


• Coordinate with logistics and sales departments to ensure prompt dispatch and delivery.


• Set and track outlet-level KPIs; provide support where performance falls short.


• Optimize warehouse layouts, storage systems, and workflows to improve efficiency.


• Implement cost-saving measures to reduce wastage, pilferage, and stock losses. Reporting and Analysis


• Review daily and weekly stock reports submitted by Warehouse Supervisors.


• Submit weekly and monthly reports to GM on stock status, losses, and operational issues.


• Highlight operational risks, irregularities, or trends, and recommend actionable solutions.


• Provide data-driven insights on inventory turnover, shrinkage, expiry, or pilferage. Compliance and Safety


• Ensure all warehouses comply with safety, hygiene, and regulatory standards.


• Conduct compliance inspections and ensure corrective actions are implemented promptly.


• Mitigate risks (fire hazards, poor stacking, unsafe handling) through preventive measures. Team Development


• Identify training needs of Warehouse Supervisors and teams across outlets.


• Promote a culture of accountability, discipline, and continuous improvement.

Parameters to Measure Performance

• Stock Accuracy Across Outlets: ≥100% alignment between system and physical stock records.


• Order Fulfillment Coordination: ≥95% orders dispatched on time and in full.


• Supervisor Performance: ≥85% of Warehouse Supervisors meet or exceed their KPIs.


• Operational Downtime/Disruptions: Less than 2% monthly.


• Loss/Waste Control: Shrinkage and wastage reduced to 1% of total stock value.


• Reporting Timeliness: 100% of reports submitted on time, with actionable insights.


• Warehouse Compliance: 100% of outlets pass periodic safety and hygiene audits.

Qualifications

• Interested candidates should possess an HND / BSc / MSc Degree with 4 - 6 years work experience.