• Application Deadline:
• Position: Customer Service Intern



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience



• Location Lagos




• Job Field Customer Care  , Internships / Volunteering 
  
  

Job Summary

• We are seeking a friendly, smart, and customer-focused Customer Service Representative Intern to join our team.


• This role is ideal for students or recent graduates who want hands-on experience in customer support, communication, and business operations.


• The intern will assist in handling customer inquiries, resolving complaints, and supporting daily customer service activities.

Key Responsibilities

• Respond to customer inquiries via phone calls, WhatsApp, email, and social media


• Provide accurate information about products and services


• Assist in processing customer orders and follow-ups


• Handle basic customer complaints and escalate complex issues when necessary


• Maintain proper customer records and documentation


• Support the sales and operations team with customer-related tasks


• Ensure customers receive timely updates on orders and deliveries


• Uphold company professionalism and customer satisfaction standards

Requirements & Qualifications

• Good communication skills (written and verbal)


• Friendly attitude with strong customer service skills


• Basic knowledge of computer usage (Microsoft Word, Excel, or Google tools)


• Ability to work as part of a team


• Willingness to learn and take instructions


• Good time management and organization skills.

What You Will Gain

• Real-life work experience in customer service


• Training and mentorship


• Improved communication and professional skills


• Opportunity for full-time employment based on performance.