• Application Deadline: Tue, 16 Dec 2025 00:00:00 GMT
• Position: Events & Experiences Coordinator



• Job Type Full Time , Onsite



• Qualification BA/BSc/HND



• Experience



• Location Lagos




• Job Field Hospitality / Hotel / Restaurant 
  
  




• Salary Range ₦100,000 - ₦150,000/month
  
  

Years of Experience: Minimum 1–2 years in events, recreation, hospitality activities, or coordination roles

Work Schedule: 10:00am – Closing (based on activities & events schedule), 6 days a week

Benefits: HMO, One meal per day, Service charge, Communication allowance

Job Summary

The Events & Experiences Coordinator is responsible for planning, organizing, and executing all guest activities and on-site experiences at the resort. This includes daily recreational activities (e.g., horse riding, quad biking, pottery, paint-and-chill), weekend events, group experiences, and private celebrations. The role ensures smooth operations, exceptional guest engagement, safety, and presentation of every experience.

Key Responsibilities

• Experience Coordination
  
  
  
  
  • Plan, schedule, and execute all guest activities and experiences (daily, weekend, and special events).
  
  
  • Coordinate experiences such as paint & chill, horse riding, quad biking, water activities, pottery, archery, movie sessions, etc.
  
  
  • Ensure each activity starts on time, is properly set up, and runs smoothly from start to finish.
  
  
  • Maintain a weekly experiences calendar and communicate updates to relevant departments.
  
  
  
  


• Event Execution
  
  
  
  • Assist with planning and coordinating resort events, celebrations, proposals, birthdays, group retreats, and seasonal activities.
  
  
  • Ensure proper setup, decoration, materials, and staff coordination for events.
  
  
  • Serve as on-ground lead for all assigned events, ensuring flawless delivery
  
  
  
  


• Guest Interaction & Satisfaction
  
  
  
  • Greet guests warmly and guide them through scheduled activities.
  
  
  • Answer questions, provide instructions, and ensure guests feel safe and engaged.
  
  
  • Handle guest concerns promptly and escalate issues to the supervisor.
  
  
  • Gather feedback after activities and document improvement opportunities.
  
  
  
  


• Operations & Logistics
  
  
  
  • Ensure all activity equipment, tools, and spaces are clean, safe, and ready before use.
  
  
  • Track inventory of materials (paint supplies, helmets, boots, tools, kits, etc.).
  
  
  • Liaise with vendors (e.g., horse handlers, quad bike operators) to ensure quality and safety.
  
  
  • Monitor crowd control and participant flow for smooth experiences.
  
  
  
  


• Safety & Compliance
  
  
  
  • Ensure all experiences meet Ziba’s safety standards and protocols.
  
  
  • Conduct pre-activity and post-activity safety checks.
  
  
  • Brief guests on safety procedures for high-risk activities (quad bikes, horse riding).
  
  
  
  


• Administration & Reporting
  
  
  
  • Log all activities, incidents, and asset usage.
  
  
  • Ensure payment verification for paid experiences before participation.
  
  
  
  

Job Attributes / Competencies

• Excellent communication and presentation skills


• Strong organizational and coordination abilities


• Ability to stay calm under pressure and multitask


• Creative, energetic, and guest-focused personality


• Team player with strong interpersonal skills


• Attention to detail and ability to anticipate needs


• Problem-solving mindset