• Application Deadline: Sun, 21 Dec 2025 00:00:00 GMT
• Position: Head of Retail / Pharmacy Manager



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 10 years



• Location Lagos




• Job Field Pharmaceutical 
  
  

Location: Egbeda, Lagos

About the Role

•  The ideal candidate will be responsible for overseeing all activities of the various Pharmacists across the various branches; supervising pharmacy operations, providing advice to the Pharmacists on dispensing, providing professional drug-use guidance, and ensuring full compliance with pharmacy standards and regulatory requirements.


• This role demands strong leadership, excellent communication skills, and a deep commitment to exceptional patient care within a fast-paced retail healthcare environment.


• The Pharmacy Manager will also play a critical role in driving operational efficiency, ensuring regulatory compliance, managing staff, and supporting the financial performance of the pharmacy.

Key Responsibilities

Operational Leadership:

• Supervise Pharmacists across various branches on day-to-day operations to ensure seamless service delivery.


• Ensure adherence to standard operating procedures (SOPs), ethics, and dispensing protocols.


• Observe customer flow and advise on best practices to ensure prompt service and minimal wait time across the various branches.


• Work closely with the Pharmacists on the ground to improve operational processes.

Staff Supervision & Team Management:

• Lead, supervise, and mentor pharmacists, technicians, and support staff.


• Conduct training, coaching, and continuous capacity development.


• Prepare staff schedules and ensure proper shift coverage.


• Monitor staff performance and conduct regular evaluations.


• Promote a culture of teamwork, professionalism, and accountability.

Inventory, Procurement & Supply Chain Management:

• Oversee procurement, stock management, product storage, and documentation.


• Maintain optimal stock levels and ensure strict expiry/near-expiry control.


• Identify fast-moving, slow-moving, and high-value products for strategic planning.


• Liaise with suppliers and negotiate pricing where necessary.


• Ensure accurate stock reconciliation and readiness for audits.

Regulatory Compliance & Documentation:

• Ensure compliance with PCN regulations and all pharmacy licensing requirements.


• Maintain proper records, including controlled drug registers, inventory logs, and sales documentation.


• Prepare and submit relevant regulatory reports.


• Ensure adherence to health and safety standards.

Financial & Sales Performance Management:

• Monitor and analyse sales performance, revenue growth, and profit margins.


• Implement strategies to increase prescription volume and customer retention.


• Support budgeting, forecasting, and cost-management initiatives.


• Reduce losses through strict inventory and process control.

Customer Care & Professional Service Delivery:

• Provide accurate medication counselling and professional pharmaceutical advice.


• Resolve customer complaints promptly and courteously.


• Ensure excellent customer service and uphold patient confidentiality.


• Promote health awareness and pharmacy-driven wellness initiatives.

Requirements

• Bachelor of Pharmacy (B.Pharm); PharmD is an added advantage.


• Minimum of 10 years post-qualification experience.


• Proven experience managing multiple pharmacies or pharmacy chains (mandatory).


• Strong leadership and people management skills.


• Excellent knowledge of pharmaceutical regulations and retail operations.


• Strong communication, analytical, and problem-solving abilities.


• High ethical standards and professionalism.


• Experience with pharmacy management software is an added advantage.

Benefits

• Competitive salary of N400,000 net


• Growth and Development opportunities


• Employer Contributory Pension


• Health Insurance.