Front Desk Staff at Birchwood Montessori Academy

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 months ago

Additional Details

Job ID
140563
Job Views
56

Job Description






Job Overview




  • The preschool front desk receptionist is responsible for providing excellent customer service to parents and visitors, maintaining accurate records, and supporting administrative tasks.

  • They will be the first point of contact for families and will play a key role in creating a welcoming and supportive atmosphere for all who enter the preschool.



Key Responsibilities




  • Greet parents, children, and visitors in a friendly and welcoming manner.

  • Answer phone calls and emails, and respond to inquiries in a timely and professional manner.

  • Maintain accurate records of attendance, enrollment, and student information using the preschool's database software.

  • Support administrative tasks such as filing, copying, and distributing paperwork.

  • Maintain a clean and organized front office area.

  • Monitor visitor access and maintain security protocols.

  • Assist with special events and activities as needed.



Requirements




  • High school diploma or equivalent, with some coursework in early childhood education or related field preferred.

  • Relevant experience in a receptionist or customer service role, preferably in a school or early childhood education setting.

  • Excellent communication and interpersonal skills, with the ability to communicate clearly and effectively with parents, colleagues, and visitors.

  • Strong organizational and time management skills, with the ability to multitask and prioritize responsibilities.

  • Knowledge of standard office equipment and software, including word processing, email, and database management.

  • Strong attention to detail and accuracy in record keeping.

  • Professional demeanor and ability to maintain confidentiality.



Physical Demands:




  • The preschool front desk receptionist will spend most of their workday sitting and using a computer, phone, and other office equipment.

  • They may need to lift and carry boxes or supplies, and must be able to move around the front office area as needed.



Working Conditions:




  • The preschool front desk receptionist will work in a front office setting, with occasional interaction with children and teachers.

  • They will work a typical 8-hour workday, with occasional evening or weekend events.



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