• Application Deadline: Wed, 31 Dec 2025 00:00:00 GMT
• Position: Assistant Hotel Manager



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 2 - 5 years



• Location Lagos




• City Ojodu Berger




• Job Field Hospitality / Hotel / Restaurant 
  
  

Job Summary

• The Hotel Assistant Manager supports the Hotel Manager in the daily operations of the hotel to ensure excellent guest service, efficient staff performance, and smooth running of all departments.


• The role involves supervising staff, resolving guest issues, enforcing hotel policies, and ensuring operational standards are met.

Key Responsibilities

• Assist the Hotel Manager in overseeing daily hotel operations


• Supervise front desk, housekeeping, food & beverage, and security teams


• Ensure high standards of customer service and guest satisfaction


• Handle guest complaints and resolve issues promptly and professionally


• Monitor staff attendance, discipline, and performance


• Enforce hotel rules, policies, and standard operating procedures (SOPs)


• Assist in staff scheduling and duty rosters


• Ensure cleanliness, safety, and maintenance standards across the hotel


• Support recruitment, training, and onboarding of new staff


• Prepare daily reports and operational updates for management


• Step in as acting Hotel Manager when required.

Qualifications & Requirements

• Minimum of HND/BSc in Hospitality Management or related field


• 2–5 years experience in hotel operations or supervisory role


• Strong leadership and people-management skills


• Excellent communication and problem-solving abilities


• Good knowledge of hotel operations and guest relations


• Ability to work flexible hours, including weekends and holidays


• Computer literacy (hotel management software is an advantage.

Key Skills:

• Leadership and teamwork


• Customer service excellence


• Conflict resolution


• Time management and multitasking


• Attention to detail.