• Application Deadline:
• Position: Customer Care Representative


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Abuja


• Job Field Customer Care 
  

Job Description 

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.


• Responding promptly to customer inquiries.


• Communicating with customers through various channels.


• Acknowledging and resolving customer complaints..


• Processing orders, forms, applications, and requests.


• Keeping records of customer interactions, transactions, comments, and complaints.


• Communicating and coordinating with colleagues as necessary.


• Providing feedback on the efficiency of the customer service process.


• Ensure customer satisfaction and provide professional customer support.

Customer Service Representative Requirements:

• BSC/HND


• Ability to stay calm when customers are stressed or upset.


• Eloquent in communication.


• Comfortable using computers.


• Experience working with customer support.