Spa & Airbnb Supervisor / Manager at ETC Workforce Services Limited

Job Overview

Location
Lagos, Jigawa
Job Type
Full Time
Date Posted
7 hours ago

Additional Details

Job ID
140750
Job Views
25

Job Description






Job Summary




  • The Supervisor / Manager oversees daily operations of the spa and Airbnb, ensuring service quality, staff performance and customer satisfaction.



Job Responsibilities




  • Oversee daily spa operations and Airbnb guest management.

  • Coordinate staff schedules and ensure adequate staffing levels.

  • Monitor financial performance, sales goals and operational budgets.

  • Conduct stock ordering, monthly stock counts and inventory management.

  • Ensure excellent client experiences across all services.

  • Enforce treatment standards, hygiene practices and safety protocols.

  • Train and supervise staff, offering performance feedback.

  • Handle customer complaints professionally.

  • Liaise with senior management for reporting and strategy.

  • Coordinate facility maintenance and repairs.

  • Promote aftercare products and service upgrades.



Skills & Qualifications




  • Strong leadership and supervisory experience.

  • Professional certification in spa/beauty/wellness is an advantage.

  • Excellent communication and organizational skills.

  • Ability to manage staff, client relations and operations efficiently.

  • Attention to detail and reliability.

  • Flexibility for shift/weekend work.



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