• Application Deadline:
• Position: Head of Lending Operations (Ondo State)



• Job Type Full Time , Onsite



• Qualification BA/BSc/HND , MBA/MSc/MA



• Experience 3 - 10 years



• Location Ondo




• Job Field Finance / Accounting / Audit 
  
  

Role Overview

The Head of Lending Operations will be responsible for overseeing the end-to-end lending operations of the organization, ensuring efficient loan processing, strong risk controls, regulatory compliance, and excellent customer experience. This role requires a results-driven leader with deep knowledge of lending processes, credit operations, and operational excellence.

Key Responsibilities

• Lead and manage the entire lending operations lifecycle, including loan origination, credit assessment, disbursement, monitoring, and recovery support.


• Develop, implement, and continuously improve lending operational policies, procedures, and workflows.


• Ensure strict compliance with regulatory requirements, internal controls, and risk management frameworks.


• Collaborate with Credit Risk, Sales, Finance, Legal, and Technology teams to optimize loan turnaround time and portfolio quality.


• Monitor loan performance, portfolio health, delinquency trends, and operational KPIs, and provide strategic insights to management.


• Oversee operational teams, set performance targets, and drive productivity, accountability, and service excellence.


• Identify operational risks and inefficiencies and implement corrective and preventive controls.


• Lead process automation and digital transformation initiatives to improve efficiency and scalability.


• Ensure high standards of customer experience throughout the lending journey.


• Prepare and present regular operational and performance reports to senior management.

Requirements

• Bachelor’s degree in Finance, Accounting, Economics, Business Administration, or a related field.


• A Master’s degree or relevant professional certifications (e.g., ACA, ACCA, CFA, MBA) is an advantage.


• Minimum of 3–10 years experience in lending, credit operations, or financial services, with at least 3–5 years in a senior leadership role.


• Strong understanding of lending operations, credit risk management, loan documentation, and recovery processes.


• Proven experience managing large operational teams and driving performance.


• Excellent analytical, leadership, and decision-making skills.


• Strong knowledge of regulatory and compliance requirements within the financial services industry.


• Ability to work in a fast-paced, high-growth environment.

What We Offer

• Competitive executive-level compensation package.


• Performance-based incentives.


• Opportunity to play a key leadership role in a growing financial institution.


• A collaborative, innovative, and impact-driven work environment.


• Career growth and professional development opportunities.