• Application Deadline:
• Position: Relationship Manager



• Job Type Full Time , Onsite



• Qualification BA/BSc/HND



• Experience 1 - 4 years



• Location Abuja




• Job Field Banking  , Sales / Marketing / Retail / Business Development 
  
  

Responsibilities

• Identify, onboard, and manage relationships with new and existing customers.


• Mobilize deposits in line with assigned targets.


• Market and sell the Bank’s financial products and services.


• Maintain strong, long-term relationships with clients to drive retention and growth.


• Conduct regular client visits and relationship reviews.


• Source viable loan opportunities and conduct preliminary credit assessments.


• Assist clients in loan application processes and documentation.


• Carry out customer profiling, cash flow analysis, and risk assessment.


• Monitor loan performance and ensure timely repayment.


• Follow up on overdue facilities and support loan recovery efforts.


• Serve as the primary point of contact for assigned customers.


• Resolve customer complaints and issues promptly and professionally.


• Ensure accurate account opening documentation in line with KYC/AML requirements.


• Educate customers on Bank products, policies, and procedures.


• Ensure full compliance with internal policies and regulatory requirements.


• Adhere strictly to credit policies, operational guidelines, and ethical standards.


• Report suspicious transactions in line with AML/CFT guidelines.


• Maintain proper documentation and records for all customer interactions.