Sales/Community Specialist at I-Train Africa

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 days ago

Additional Details

Job ID
140922
Job Views
26

Job Description






Salary Range: ₦150,000 -₦200,000



Reports to: Sales Lead



We are seeking a highly motivated Sales Closer/Community Engagement Specialist to join our growth-focused team at I-Train Africa. This role is ideal for someone who thrives on closing deals and building online community relationships that drive customer retention and advocacy.



You will play a dual role handling high-conversion sales conversations while also managing and engaging communities on our lead nurturing  platforms, where many of our prospects and learners interact daily.



Key Responsibilities:



Sales Closing:




  • Follow up with warm leads and convert them into paying customers (via DMs, calls, and voice notes).

  • Conduct tailored product/program demos and consultative sales calls.

  • Manage a robust sales pipeline using CRM tools and follow-up systems.

  • Meet or exceed monthly and quarterly conversion targets.

  • Handle objections professionally and close high-ticket programs confidently.



Community Engagement:




  • Manage and engage I-Train Africa’s lead and prospect communities.

  • Spark meaningful conversations, respond to inquiries, and provide timely updates.

  • Share success stories, testimonials, offers, and program updates to keep communities warm and ready to convert.

  • Collaborate with the marketing and social teams to improve lead nurturing through community touchpoints.

  • Monitor group activity, provide feedback, and suggest community growth strategies.



Required Skills & Competencies:




  • Proven experience in high-ticket or consultative selling.

  • Strong understanding of online communities and social listening.

  • Excellent verbal and written communication skills (especially for voice notes, texts, and chats).

  • Objection handling, negotiation, and persuasive closing skills.

  • CRM and lead tracking tool proficiency (e.g., HubSpot, Zoho CRM, Trello).

  • Familiarity with WhatsApp Business, Telegram, and community automation tools.

  • Basic knowledge of sales funnels, email sequences, and landing pages.



Qualifications:




  • 2+ years experience in sales, telesales, or customer engagement.

  • Experience managing digital communities is highly desirable.

  • A bachelor’s degree in business, marketing, or communication is preferred.

  • Demonstrated ability to work independently and meet sales targets in a hybrid work model.



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