• Application Deadline: Sat, 28 Feb 2026 00:00:00 GMT
• Position: Front Desk Officer / Receptionist



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 2 - 4 years



• Location Abuja




• Job Field Administration / Secretarial 
  
  

Job Description (Key Responsibilities)

• Welcome guests professionally and provide prompt check-in and check-out services


• Handle guest reservations, cancellations, and room assignments


• Respond to guest inquiries, requests, and complaints courteously and efficiently


• Maintain accurate records of guest information, reservations, and billing


• Coordinate with housekeeping and maintenance to ensure room readiness


• Provide guests with information about hotel services, facilities, and local attractions


• Handle cash, credit card transactions, and maintain accurate financial records


• Ensure compliance with hotel policies, procedures, and safety regulations


• Support management in daily front office operations and reporting.

Job Specification (Skills & Competencies)

• Interested candidates should possess a Bachelors Degree with 2 - 4 years experience.


• Excellent communication and interpersonal skills


• Strong customer service orientation


• Good organizational and multitasking abilities


• Professional appearance and demeanor


• Basic knowledge of hotel property management systems and Microsoft Office


• Problem-solving skills and ability to remain calm under pressure


• Teamwork and adaptability.