Visa Officer at Aspom Travel Agency

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 days ago

Additional Details

Job ID
140998
Job Views
25

Job Description






Location: Agungi, Lagos

Employment Type: Full-time



Job Summary




  • The visa officer is responsible for processing and reviewing visa applications, verifying documentation, conducting applicant assessments, and ensuring compliance with immigration laws and organizational policies.

  • The role requires accuracy, strong communication skills, and the ability to provide excellent customer service to applicants throughout the visa process



Key Responsibilities




  • Application Processing

  • Receive, review, and verify visa applications for completeness and accuracy.

  • Check applicant documentation such as passports, financial records, employment letters, and travel itineraries.

  • Ensure all applications meet the eligibility requirements for the requested visa category.

  • Ensure adherence to all immigration laws, rules, and internal procedures.

  • Maintain accurate records and update databases with application details and decisions.

  • Prepare reports on visa processing statistics and issues when needed.

  • Provide clear guidance to applicants regarding visa requirements, procedures, timelines, and documentation.

  • Respond to queries through email, phone, or in-person appointments.

  • Handle applicant concerns professionally and promptly.



Required Qualifications




  • BSc / HND qualification

  • Prior experience in visa processing, immigration services, or customer service is an advantage.

  • Strong attention to detail and analytical ability.

  • Excellent communication and interpersonal skills.

  • Ability to handle confidential information with professionalism.

  • Proficiency in computer applications and data entry.



Preferred Skills:




  • Multilingual skills

  • Knowledge of immigration and visa regulations

  • Strong problem-solving abilities

  • Ability to work under pressure and manage multiple tasks.



Salary

N180,000 - N200,000 monthly.



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