Front Desk Receptionist at OM Innovations - Front Desk Receptionist

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
20 hours ago

Additional Details

Job ID
141077
Job Views
24

Job Description






Job Summary:



Our client, a prestigious Med Spa offering world-class aesthetics and wellness treatments is seeking a Front Desk Receptionist to join their team in Victoria Island, Lagos



The ideal candidate will serve as the first point of contact for clients, delivering a warm, professional, and seamless experience while managing appointments and ensuring smooth administrative operations across the spa.



Salary: ₦200,000 monthly



Key Responsibilities




  • Greet and welcome clients warmly, ensuring a premium customer experience from arrival to departure.

  • Manage appointments, client scheduling, and enquiries efficiently (in person, by phone, by email, and on WhatsApp).

  • Process client payments accurately, handle cash, and maintain organized records.

  • Maintain a clean, tidy, and professional front desk and reception area.

  • Coordinate with therapists, aestheticians, and management to ensure smooth service delivery.

  • Handle client concerns courteously and escalate issues where necessary.

  • Uphold brand standards, confidentiality, and a high level of customer satisfaction.



Requirements




  • Diploma or Certificate in Business Administration, Hospitality, or a related field.

  • Proven experience in a front desk, customer service, or beauty/spa industry role.

  • Excellent communication, interpersonal, and customer service skills.

  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

  • Professional appearance and demeanor aligned with a luxury spa environment.

  • Strong organizational skills and attention to detail.

  • Ability to work independently and as part of a team.

  • Must reside in or around Victoria Island for easy commute.



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