Shelf Attendant at Mopheth Group

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
20 hours ago

Additional Details

Job ID
141111
Job Views
23

Job Description






Responsibilities

Receiving, Stocking & Merchandising:




  • Receive products from back store/receiving area; verify quantities, conditions, and codes before shelving.

  • Replenish shelves promptly; follow FIFO/FEFO (FEFO mandatory for pharmacy and perishables).

  • Merchandise to planograms; maintain faced-up, organized displays.

  • Flag low stock, damages, and near-expiry items; initiate pull‑outs and transfers as instructed.



Pricing, Labeling & Barcoding:




  • Ensure all items have correct price tags/barcodes; replace missing/incorrect labels immediately.

  • Apply promo/markdown labels accurately; remove expired promo tags.

  • Report price discrepancies to the supervisor for correction.



Expiry Management & Product Integrity:




  • Conduct daily/weekly expiry checks and record findings.

  • Execute FEFO strictly (pharmacy: mandatory; cold chain items as applicable).

  • Isolate expired/compromised products; follow SOPs for quarantine and documentation.



Housekeeping, Hygiene & Safety:




  • Keep shelves, aisles, and surrounding areas clean and unobstructed.

  • Comply with food safety and pharmacy hygiene protocols; no cross‑contamination.

  • Adhere to HSE rules: proper lifting, spill management, hazard reporting, emergency procedures.



Customer Assistance & Service:




  • Greet and assist customers; guide to products and promotions.

  • Escalate technical queries to pharmacists/supervisors (pharmacy: do not provide clinical advice).

  • Support queue management, gift wrapping, basket/cart retrieval as required.



Inventory Control & Shrink Reduction:




  • Participate in cycle counts and stocktakes; ensure accurate counting and reconciliation.

  • Minimize shrink by vigilant shelf monitoring, damage handling, and adherence to SOPs.

  • Report suspicious activity; follow security protocols.



Documentation, Systems & Compliance:




  • Complete checklists (opening/closing, expiry, cleaning, replenishment).

  • Use POS/stock systems (as trained) for price checks/labels; maintain records.

  • Comply with internal policies and regulatory standards (NAFDAC, PCN—pharmacy).



Cross‑Functional Support:




  • Liaise with Receiving, Pharmacy, Bakery/Restaurant, and Inventory teams for timely restocking.

  • Assist during promotions, new planogram rollouts, and seasonal peaks.



Attitude to Work & Task Ownership:




  • Demonstrate punctuality, reliability, and professional conduct.

  • Take full ownership of assigned bays/shelves; proactively resolve issues.

  • Communicate clearly, escalate risks early, and close the loop on tasks.



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