E-commerce Officer at Prestigious Consulting Group

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 months ago

Additional Details

Job ID
141235
Job Views
45

Job Description






Job Summary




  • E-commerce Operations Officer to manage our B2B e-commerce platform operations and serve as the operational liaison with our clients.

  • This role combines hands-on platform management with client-facing operational responsibilities. Willmaintain digital catalog while ensuring seamless order fulfillment, invoice processing, and delivery verification withaccounts.

  • The ideal candidate is detail-oriented, proactive in follow-up, comfortable with both technical systems and client communication, and motivated to take ownership of operational excellence.



Key Responsibilities




  • Process and track customer orders from placement to delivery

  • Coordinate with logistics and delivery partners to ensure timely order fulfillment

  • Monitor product listings, pricing, and stock availability

  • Update product information, images, and descriptions on e-commerce platforms

  • Handle customer inquiries, complaints, returns, and refunds professionally.



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