Hostess at Trimm Solutions Limited

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 months ago

Additional Details

Job ID
141246
Job Views
51

Job Description






Summary




  • We are searching for a dynamic and forward-looking Hostess to serve as the primary ambassador of our fine dining restaurant franchise.

  • The ideal candidate will be highly focused on "vibe management" and elite networking, as our clientele often includes high-net-worth individuals, celebrities, and corporate executives.



Primary Responsibilities




  • Provide a high-energy, sophisticated welcome (the "Lagos Welcome") that aligns with the restaurant's luxury branding.1

  • Use popular platforms to manage bookings, ensuring VIP tables are prioritized and walk-ins are handled discreetly.2

  • Optimize the dining room flow by balancing server sections while ensuring high-profile guests are seated in "prime" spots (e.g., booths or lagoon-view tables).3

  • Monitor the lighting, music volume, and entryway cleanliness to ensure the "fine dining" atmosphere is maintained from the moment a guest walks in.

  • Recognize "regulars" and dignitaries by name, remembering their seating preferences or dietary restrictions to provide personalized service.

  • Assist guests with calling Ubers/private drivers, managing coat checks (where applicable), or providing information on local nightlife for after-dinner plans.



Required Skills & Qualifications




  • Education: Minimum of OND/HND; a Bachelor’s degree

  • Interpersonal: Exceptional verbal communication in English; ability to switch between formal and "Lagos-smart" social styles.

  • Technical: Familiarity with POS systems and digital reservation logs.

  • Poise: Ability to remain calm and elegant during "peak" rush hours (usually Friday/Saturday nights).

  • Experience: 2–5 years in a customer-facing role (Aviation, High-end Retail, or Hospitality). Prior experience in a similar role at a fine dining restaurant in Lagos will be an added advantage.



Expectations




  • The ideal candidate is expected to maintain an impeccable, "red-carpet ready" appearance.

  • Must be aware of local social hierarchies, and "Who’s Who" in Lagos is a major asset for managing table assignments for high-profile guests.

  • You will be a perfect match if you can handle "Big Man" culture, navigating requests from influential patrons with a blend of firm policy adherence and extreme politeness.



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