• Application Deadline:
• Position: Front Desk Officer



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 0 - 2 years



• Location Lagos




• Job Field Administration / Secretarial 
  
  

Role Purpose

• To answer phones, greet customers and clients, scheduling appointments, verifying identification and signing in guests, opening and closing the establishment, and acting as a liaison between clients and staff

Role Accountabilities

• Answering and routing of internal and external calls


• Mail distribution (arranging incoming and outgoing mails/packages with ccouriers)


• Taking messages and relaying them to the relevant department/organisation and providing feedback as required


• Handling correspondence and ensuring that confidentiality is maintained at all times especially when dealing with sensitive information


• Administration of meeting rooms: ensure meeting rooms are properly kept and all appliances in the area maintained


• Managing front desk concierge i.e., flight bookings and reservations and must be able to effectively manage last minute bookings, reservations and cancelations.


• Vendor management: processing payment for airlines, travel agents, hotels etc and ensuring their involves are sent and payments processed in a timely manner


• Ensuring visitors and guests on the premises are properly attended to


• Accepting packages and liaising with visitors.


• End to end organisation and planning of HR & Admin or company events


• Any other task assigned by the Team Lead or Head of Admin or the CHRAO

Requirements

• Bachelor’s Degree or its equivalent in English, Business Administration, Information Science, Languages, or related discipline.


• A minimum of 0-2 years of relevant experience

Skills and Competencies:

• Front Desk Administration


• Administrative Support


• Microsoft Office (Word, Excel, & PowerPoint) .


• Customer Centricity


• Risk Management


• People Leadership


• Entrepreneurship


• Organizational Learning


• Change Management