• Application Deadline: Thu, 15 Jan 2026 00:00:00 GMT
• Position: Branch Operations Manager



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 4 - 5 years



• Location Lagos




• Job Field Hospitality / Hotel / Restaurant 
  
  

Key Responsibilities

• Oversee and coordinate all day-to-day branch operations.


• Ensure excellent customer service and consistent brand standards.


• Manage branch staff, including scheduling, supervision, performance monitoring, and training.


• Monitor inventory levels, procurement, and cost control to minimize wastage.


• Ensure compliance with health, safety, and hygiene regulations.


• Prepare operational reports and submit regular performance updates to management.


• Handle customer feedback, complaints, and resolve operational issues promptly.


• Drive sales performance and implement strategies to improve profitability.

Requirements & Qualifications

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field.


• ⁠Minimum of 4–5 years’ experience in hospitality operations, with at least 2 years in a supervisory or managerial role.


• ⁠Strong leadership, organizational, and people management skills.


• ⁠Excellent communication and customer service skills.


• ⁠Ability to work under pressure and manage multiple priorities.


• ⁠Sound knowledge of hospitality operations, cost control, and service standards.