QA & Compliance Associate at Gamma Mobility

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 months ago

Additional Details

Job ID
141410
Job Views
44

Job Description






Position Summary




  • As Gamma Mobility’s QA & Compliance Associate, you'll be supporting the execution of quality assurance, compliance reviews, audits, and investigations across Gamma cities. The role focuses on operational checks, documentation review, field audits, and follow-up of corrective actions. 



Key Responsibilities



Operational Quality Assurance




  • Conduct QA reviews on verification, evaluation, recovery, and collection processes.

  • Review onboarding and transaction files for SOP compliance and completeness.

  • Validate system records using supporting evidence (GPS, photos, call logs).



Audit Execution & Field Support




  • Participate in physical city audits and inspection visits.

  • Conduct inventory, asset yard, and recovery compliance inspections.

  • Support fraud investigations through evidence gathering and analysis.



Monitoring & Analysis




  • Monitor dashboards for SLA breaches, anomalies, and risk indicators.

  • Flag irregularities, trends, and high-risk issues to the Manager.

  • Maintain audit working papers and evidence repositories.



Documentation & Follow-Up




  • Maintain QA checklists, templates, and audit tools.

  • Track corrective actions from audits and verify closure.

  • Update SOP deviation logs and issue registers.



Key Deliverables




  • QA Review Reports

  • Compliance Report

  • Corrective Action Trackers



Requirements




  • 1-3 years experience in audit, compliance, QA, operations review, or risk roles.

  • Bachelor’s degree in Accounting, Finance, Business Administration, Economics, or a related field.

  • Strong analytical and documentation skills.

  • Good understanding of SOPs and operational controls

  • Ability to work with data and audit evidence

  • Willingness to travel for audits

  • Strong attention to detail

  • High integrity and objectivity

  • Ability to work independently and meet deadlines



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