• Application Deadline: Wed, 31 Dec 2025 00:00:00 GMT
• Position: Key Accounts Associate



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 3 - 5 years



• Location Abuja , Anambra , Kano , Lagos




• Job Field Sales / Marketing / Retail / Business Development 
  
  

Salary Range: ₦250,000 – ₦350,000 (Monthly)

Role Purpose

The Key Accounts Associate will support the execution of key account activities by ensuring timely order follow-up, effective stock management, visibility compliance, and accurate reporting across assigned partner outlets. The role is critical in maintaining service excellence, retail standards, and strong day-to-day account coordination.

Key Responsibilities

Account Support & Retail Execution

• Follow up on customer orders, deliveries, and stock replenishment across assigned key accounts.


• Support stock reconciliation and address discrepancies in collaboration with distributors and internal teams.


• Ensure product availability, proper shelf placement, and adherence to approved planograms.


• Conduct routine outlet visits to monitor visibility standards and merchandising execution.


• Support in resolving operational issues affecting account performance.

Visibility, Merchandising & Audits

• Monitor and maintain product visibility, shelf share, and promotional materials in partner outlets.


• Conduct periodic visibility audits and prepare outlet scorecards.


• Support the execution and tracking of in-store promotions and activations.


• Ensure compliance with agreed retail execution standards.

Reporting & Administration

• Prepare accurate weekly and monthly activity reports.


• Track stock levels, product movement, promotions, and retail performance indicators.


• Maintain organized records of outlet visits, audits, and account communications.


• Provide timely feedback to the Key Accounts Manager on execution gaps and opportunities.

Relationship Support & Customer Service

• Build and maintain positive working relationships with store managers, supervisors, and retail staff.


• Serve as a reliable point of contact for day-to-day operational support at assigned outlets.


• Deliver professional and courteous customer service aligned with company standards.

Qualification & Experience Requirements

• BSc in Medical Sciences, Pharmacology, Marketing, Business Administration, or related fields.


• Experience in customer service, sales support, merchandising, or retail operations.


• Strong attention to detail with excellent written and verbal communication skills.


• Proficiency in Microsoft Excel and basic reporting tools.


• Willingness to travel within assigned territories.


• Experience in pharmaceutical or FMCG merchandising.


• Knowledge of planogram execution and shelf management.


• Exposure to retail audits, outlet scorecards, and sales coordination.

Personality & Competency Profile

The ideal candidate should demonstrate:

• High levels of organization, discipline, and accountability.


• Professionalism, respect, and a customer-first mindset.


• Strong execution speed and reliability.


• Excellent interpersonal skills and teamwork orientation.


• Ability to follow processes and deliver consistent field execution.

What We Offer

• Competitive monthly salary of ₦250,000 – ₦350,000, based on experience and performance.


• Performance incentives and structured growth pathways.


• Health insurance, pension, and statutory leave benefits.


• Hands-on exposure to structured key account and retail operations.


• Career development opportunities within a growing commercial organization.