• Application Deadline:
• Position: Case Management Officer



• Job Type Contract



• Qualification BA/BSc/HND



• Experience 3 - 5 years



• Location Adamawa




• Job Field Project Management 
  
  

Key Responsibilities

• Provide survivor-centered and confidential case management services in line with protection principles.


• Conduct intake interviews and assessments to identify needs, risks, and appropriate interventions.


• Develop, implement, and regularly review individualized case plans with clients.


• Provide basic psychosocial support and emotional care to survivors and vulnerable individuals.


• Ensure timely and appropriate referrals to health, legal, psychosocial, shelter, and livelihood services.


• Maintain accurate, confidential, and up-to-date case files and documentation.


• Coordinate with community structures, protection committees, and service providers to strengthen support networks.


• Conduct follow-ups and case closures in line with standard operating procedures.


• Participate in community awareness activities and protection monitoring as required.


• Prepare timely activity reports while ensuring confidentiality and data protection.

Qualification/Professional Competencies

• Bachelor’s degree in Social Work, Psychology, Sociology, Gender Studies, or a related field.


• Minimum of 3–5 years’ experience in case management, protection, or GBV programming.


• Experience working in humanitarian or emergency settings is an added advantage.


• Knowledge of survivor-centered approach and case management guidelines.


• Fluency in English and the ability to speak and understand local language(s).

Required Skills & Competencies

• Strong understanding of protection principles and ethical standards.


• Excellent interpersonal, communication, and counseling skills.


• Ability to handle sensitive cases with empathy, confidentiality, and professionalism.


• Strong documentation and reporting skills.


• Ability to work with community structures and multidisciplinary teams.


• Willingness to work in challenging field environments.