Inventory/Order Processing Officer at Swift Consulting

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 months ago

Additional Details

Job ID
141559
Job Views
51

Job Description






REQUIREMENTS




  • HND/BSc in any relevant field.

  • Experience in E-commerce operations, inventory, or order processing is an added advantage.

  • Strong attention to detail and numerical accuracy.

  • Good knowledge of Microsoft Excel and inventory/order management software.

  • Ability to work under pressure and multitask.

  • Excellent communication and teamwork skills.



MAJOR RESPONSIBILITIES




  • Conduct regular stock counts and reconcile discrepancies.

  • Monitor stock levels and ensure products are always available for customer orders.

  • Receive, verify, and process customer orders across online platforms.

  • Ensure accurate picking, packing, and dispatch of orders.

  • Coordinate with logistics/delivery team to ensure timely fulfilment.

  • Update order status, follow up on delayed deliveries, and resolve issues.

  • Handle order modifications, returns, replacements, and cancellations.



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