Job Description
The Security Officer is responsible for protecting supermarket staff, customers, cash, goods, and property. The role involves monitoring activities within the store, preventing theft, enforcing security procedures, and ensuring a safe and secure shopping environment at all times.
KEY RESPONSIBILITIES
- Monitor entrance, exit, and sales floor to prevent theft, pilferage, and shoplifting
- Conduct routine patrols of the supermarket premises (inside and outside)
- Ensure customers and staff comply with store security and safety rules
- Monitor CCTV cameras and report suspicious activities
- Control access to restricted areas (store room, office, cash office)
- Assist in checking staff bags and deliveries in line with company policy
- Report security incidents, theft, damage, or safety hazards promptly
- Respond to emergencies such as fire, disturbances, or medical incidents
- Maintain a daily security log and incident reports
- Work closely with Store Management and Operations team
REQUIREMENTS & QUALIFICATIONS
- Minimum of SSCE or equivalent
- Previous experience as a security guard (supermarket/retail experience is an advantage)
- Physically fit and alert
- Good observation and reporting skills
- Ability to remain calm and professional under pressure
- Honest, disciplined, and reliable
- Ability to work shifts, weekends, and public holidays