Job Description
We are seeking reliable and customer-focused Floor Staff to support daily supermarket operations. The Floor Staff will be responsible for product arrangement, assisting customers, maintaining cleanliness, and ensuring shelves are well-stocked to deliver an excellent shopping experience.
Key Responsibilities
- Arrange and replenish products on shelves neatly and attractively
- Ensure shelves are fully stocked and report low or out-of-stock items
- Assist customers with product location, pricing, and basic inquiries
- Ensure correct price tags and labels are displayed on products
- Maintain cleanliness and orderliness of assigned aisles
- Monitor product expiry dates and remove expired or damaged items
- Support stock taking and inventory counts when required
- Follow health, safety, and hygiene standards at all times
- Report customer complaints or issues to supervisors promptly
Requirements & Qualifications
- Minimum of SSCE / OND qualification
- Previous experience in a supermarket or retail store is an advantage
- Good communication and interpersonal skills
- Physically fit and able to stand for long hours
- Honest, disciplined, and customer-friendly
- Ability to work shifts, weekends, and public holidays
Skills & Competencies
- Customer service skills
- Attention to detail
- Teamwork and cooperation
- Time management
- Basic numeracy and product knowledge