Housekeeping Supervisor at Coinbox Limited

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 months ago

Additional Details

Job ID
141680
Job Views
47

Job Description






Job Summary




  • The Housekeeping Supervisor is responsible for ensuring the cleanliness, orderliness, and overall appearance of all guest rooms, public areas, and back-of-house spaces in the hotel.

  • The role involves supervising housekeeping staff, monitoring work quality, managing inventory of cleaning supplies, and ensuring compliance with health and safety standards.

  • The ideal candidate is detail-oriented, organized, and committed to maintaining the highest standards of hygiene and guest satisfaction.



Key Responsibilities




  • Assign daily cleaning duties and schedules to room attendants and public area cleaners.

  • Inspect guest rooms, corridors, and public areas to ensure cleanliness and adherence to hotel standards.

  • Train, coach, and mentor housekeeping staff to maintain efficiency and service quality.

  • Coordinate with Front Office and Maintenance teams to report and follow up on room readiness and repairs.

  • Ensure that all guest rooms, linen, and amenities are properly cleaned, arranged, and replenished.

  • Conduct random spot checks on cleaned rooms to verify standards before guest arrivals.

  • Handle guest requests and complaints promptly and professionally.

  • Monitor stock levels of cleaning materials, linen, guest supplies, and equipment.

  • Prepare requisitions for cleaning materials and supervise their proper use to prevent wastage.

  • Maintain accurate records of linen movement and housekeeping supplies.

  • Ensure compliance with hygiene, sanitation, and safety standards as per hotel and regulatory requirements (e.g., NAFDAC and Ministry of Health guidelines).



Qualifications and Experience




  • Minimum of OND / HND / Bachelor’s degree in Hospitality Management, Hotel Administration, or related field.

  • Minimum of 2 years’ experience in housekeeping operations within a hospitality establishment.

  • Proven supervisory or team leader experience in housekeeping.

  • Knowledge of cleaning techniques, chemical safety, and housekeeping procedures.

  • Strong organizational and interpersonal skills.



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