Attentive Waiter / Waitress at Greywood Hotels and Apartments

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 months ago

Additional Details

Job ID
141738
Job Views
48

Job Description






Job Summary 




  • We are looking for a professional and attentive Waiter to join our hotel’s Food & Beverage team.

  • The ideal candidate will provide excellent customer service, ensure a pleasant dining experience for guests, and support smooth restaurant operations.



Key Responsibilities




  • Greet guests warmly and escort them to their tables.

  • Present menus, take food and drink orders accurately, and relay them to the kitchen and bar staff.

  • Serve meals and beverages promptly and professionally.

  • Check in with guests during their meals to ensure satisfaction and respond to any additional requests.

  • Clear tables, reset them for the next guests, and maintain the cleanliness of the dining area.

  • Process bills, handle cash/card payments, and issue receipts accurately.

  • Communicate effectively with kitchen staff, bartenders, and other wait staff to ensure smooth service.

  • Follow all health, safety, and hygiene standards, including proper handling of food and beverages.

  • Assist with setting up dining areas for events, banquets, or special occasions.

  • Report any guest complaints or service issues to the supervisor for prompt resolution.



Qualifications & Skills




  • Previous experience as a Waiter/Waitress or in a similar customer service role (hospitality experience is preferred).

  • Excellent communication and interpersonal skills.

  • Strong multitasking abilities and attention to detail.

  • Professional appearance and positive attitude.

  • Ability to work well under pressure in a fast-paced environment.

  • Basic arithmetic skills for handling orders and payments.

  • Willingness to work flexible shifts, including weekends, evenings, and holidays.



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