Assistant Hotel Manager at Greywood Hotels and Apartments

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 months ago

Additional Details

Job ID
141740
Job Views
60

Job Description






Job Summary




  • We are seeking a proactive and highly organized Assistant Hotel Manager to support the Hotel Manager in overseeing the daily operations of the hotel.

  • The ideal candidate will have strong leadership skills, attention to detail, and a passion for hospitality, ensuring the highest standards of service delivery and guest satisfaction.



Key Responsibilities




  • Assist the Hotel Manager in overseeing all departments, including front office, housekeeping, food & beverage, maintenance, and security.

  • Supervise daily hotel operations to ensure smooth workflow and excellent guest experiences.

  • Handle guest complaints and special requests promptly and professionally.

  • Assist with staff recruitment, training, scheduling, and performance evaluation.

  • Monitor operational costs, assist in budget preparation, and ensure cost-effective practices.

  • Support in implementing marketing, sales, and promotional strategies to boost revenue.

  • Ensure compliance with health, safety, hygiene, and regulatory standards.

  • Conduct regular inspections of hotel facilities to ensure proper maintenance and service standards.

  • Prepare and submit reports to the Hotel Manager regarding operations, performance, and guest feedback.

  • Act as the Hotel Manager in their absence to ensure seamless operations.



Qualifications & Skills




  • Bachelor’s Degree in Hospitality Management, Business Administration, or a related field.

  • 3 – 5 years of experience in hotel operations or hospitality management, with at least 1 year in a supervisory role.

  • Strong leadership, organizational, and interpersonal skills.

  • Excellent communication and problem-solving abilities.

  • Financial awareness and ability to assist with budgeting and reporting.

  • Knowledge of hotel management systems (e.g., Opera, Cloudbeds, or similar).

  • Ability to work under pressure and manage multiple priorities.

  • Flexibility to work varied shifts, including evenings, weekends, and holidays.



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